Privacy Policy for Ashtiri
Welcome to the Ashtiri website. We are committed to protecting your privacy and the security of your personal data. This policy aims to inform you about how we collect, use, and protect your personal data when you use our website or services. Please read this policy carefully to understand how we handle your information.
1. Our Commitment to Protecting Your Data
At Ashtiri, we are committed to protecting your personal data in accordance with the highest standards of security and privacy. Data is collected only for legitimate purposes and to provide you with the best shopping experience.
● Full name
● Phone number
● Email address
● Physical shipping address
Transaction-Related Information:
● Order details
● Purchase date
● Payment methods
Technical Information:
● IP address
● Device and browser type
● Cookies
● Improving user experience by providing personalized recommendations.
● Processing orders and delivering products.
● Communicating with customers to send order confirmations or respond to inquiries.
● Analyzing performance to improve our website services.
● Complying with legal requirements such as tax invoices.
4. Sharing Your Data with Third Parties
We will not share your data with any third parties without your explicit consent, except in the following cases:
● Logistics service providers (shipping companies).
● Electronic payment companies.
● Government authorities when legally required (e.g., Ministry of Commerce and Industry).
5. Protecting Your Data
We take all necessary measures to ensure the security of your data, including:
● Encrypting sensitive data using technologies like SSL/TLS.
● Implementing strong security measures to prevent unauthorized access.
● Maintaining secure backups to restore data in case of emergencies.
6. Your Rights as a User
In accordance with consumer protection laws in Kuwait, you have the following rights:
● Access to your data: You can view the data we have stored about you.
● Data correction: You can request corrections for any inaccurate data.
● Data deletion: You can request the deletion of your personal data.
● Withdrawal of consent: You can revoke your consent for data collection or usage at any time.
7. Cookies
We use cookies to enhance your experience on our website. You can choose to accept or reject cookies through your browser settings.
8. Reporting Security Breaches
In the event of any security breach affecting your data, we will notify you and the relevant authorities (e.g., Ministry of Commerce and Industry) as soon as possible, and we will take all necessary steps to address the issue.
9. Compliance with Local Laws
We are fully committed to complying with consumer protection laws in Kuwait and e-commerce regulations issued by the Ministry of Commerce and Industry. We also ensure compliance with relevant international legislation.
10. Updates to the Privacy Policy
We may update this privacy policy from time to time. Any significant changes will be communicated to you via email or through a clear notice on our website.
11. Contact Us
If you have any questions or complaints regarding our privacy policy, please contact us via:
● Email: contact@ashtiri.com
● Phone: +965 66111611
● Address: Shuwaikh Industrial Area, Block 2, Building 63
Thank you for choosing Ashtiri . We value your trust and strive to provide you with a safe and convenient shopping experience.